Yanmar 1GM10V Especificações descarregar pdf (Página 39)

5. Trouble and Troubleshooting

39

WARRANTY SERVICE

Owner Satisfaction

Your satisfaction and goodwill are

important to us and to your dealer.

Normally any problems concerning the

product will be handled by our dealer’s

service department. If you have a

warranty problem that has not been

handled to your satisfaction, we suggest

you take the following action:

• Discuss your problem with a member of

the dealership management.

Complaints can often quickly be

resolved at this level. If the problem

has already been reviewed with the

Service Manager, contact the owner of

the dealership or the General Manager.

• If your problem still has not been

resolved to your satisfaction, contact

your local Yanmar Subsidiary Com-

pany. (See the back of this manual for

addresses)

We will need the following information in

order to assist you:

• Your name, address and telephone

number

• Product model and serial number

• Purchase date

• Dealer’s name and address

• Nature of the problem

After reviewing all the facts involved, you

will be advised of what action can be

undertaken. Please remember that your

problem will most likely be resolved at the

dealership, using the dealer’s facilities,

equipment and personnel. It is therefore

very important that your initial contact be

with the dealer.

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