Yanmar 6LPA-STP2 Especificações descarregar pdf (Página 55)

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101

Refer difficult problems and repairs to your dealer or distributor.

At the time of trouble, check and report the following.

①Engine model and number (For engine name plate, see 2.3 [Names of Parts].

②Boat name, hull material, boat size (tons)

③Use, type of work, no. of hours run

④Total no. of operation hours (refer to hour meter), age of machine

If there is no hour meter, use number of hours per day× number of days and amount of

fuel used.

⑤Condition immediately before trouble (engine rpm, type of operation, load condition, etc.)

⑥Details of trouble

(exhaust color, sound of engine, does engine start, can engine be turned manually, type of

fuel used, brand and viscosity of lube oil, etc.)

⑦Past problems and repairs.

6.2

Consulting Your Y

ANMAR

Dealer or Distributor

WARRANTY SERVICE

Owner Satisfaction

Your satisfaction and good will are important to your dealer and to us.

Normally, any problems concerning the product will be handled by our dealer's service department.

If you have a warranty problem that has not been handled to your satisfaction, we suggest you

take the following action:

●

Discuss your problem with a member of dealership management. Often complaints can be

quickly resolved at that level. If the problem has already been reviewed with the Service

Manager, contact the owner of the dealership or the General Manager.

●

If your problem still has not been resolved to your satisfaction, contact your Yanmar local

Subsidiary Company. (See the back cover of this manual)

We will need the following information in order to assist you:

●

Your name, address and telephone number

●

Product model and serial number

●

Date of purchase

●

Dealer name and address

●

Nature of problem

After reviewing all the facts involved, you will be advised of what action can be taken.

PIease bear in mind that your problem will likely be resolved at the dealership, using the dealer's

facilities, equipment and personnel, so it is very important that your initial contact will be with the

dealer.

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